Content by American Customer Satisfaction Index ACSI

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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Steady or improving customer satisfaction with several types of financial services is not enough to overcome the customer satisfaction challenges of the health insurance...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction dropped for several nondurables, while tobacco products rebounded from last year’s lows, according to a report released by the American Customer...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction has improved for major household appliances and is at or near all-time highs for personal computers and big-ticket consumer electronics such as...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction with domestic automobiles has shown resilience despite an overall decline for the industry, according to a report released Aug. 17 by the American...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Portals and search engines lead all e-business categories, according to an American Customer Satisfaction Index (ACSI) survey. An overall score of 77 for these sites...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction with the goods and services that Americans buy and consume is steady for the first quarter of 2010, according to the American Customer Satisfaction...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction with the goods and services that people buy in the United States remained strong in the fourth quarter of 2009, according to the American Customer...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- After a surge through the second quarter, aggregate customer satisfaction as measured by the American Customer Satisfaction Index (ACSI) stalls. The ACSI loses 0.1 percent...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI)  -- Taxpayers are getting a first hint of potential returns on their investment in the U.S. automobile industry: Detroit is doing a much better job satisfying their customers,...
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American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, Michigan) -- Customer satisfaction continues on a bumpy path without momentum or trend in the second quarter, according to the American Customer Satisfaction Index. After a small...