American Customer Satisfaction Index ACSI
Customer satisfaction improves for a third consecutive year for retail, according to a report released today by the American Customer Satisfaction Index (ACSI). The retail sector overall gains 1.7...
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Automakers are not pleasing customers as much as they did a year ago, although pent-up demand is pushing strong sales, according to a recent report by the American Customer...
American Customer Satisfaction Index ACSI
The annual report on the information industry sector from the American Customer Satisfaction Index (ACSI) shows that customers are happier with telecommunication services and technologies than they...
American Customer Satisfaction Index ACSI
The national customer satisfaction benchmark improved during the fourth quarter of 2012, rising 0.5 percent to an American Customer Satisfaction Index (ACSI) score of 76.3 on a scale of 0 to 100....
American Customer Satisfaction Index ACSI
Customer satisfaction at the national level is exactly where it stood at the start of 2012, and as far back as two years ago, according to a report released by the American Customer Satisfaction...
American Customer Satisfaction Index ACSI
Major airlines are doing a better job of satisfying their passengers this year, according to a report released by the American Customer Satisfaction Index (ACSI). At 67 (on a scale of zero to 100),...
American Customer Satisfaction Index ACSI
As the economy improves, albeit at a very slow pace, aggregate customer satisfaction with goods and services has improved as well. The ACSI gain for the final quarter of 2011 is very small, but it...
American Customer Satisfaction Index ACSI
Customer satisfaction across three durable goods industries stalled in 2011, with the majority of companies staying almost exactly where they were in 2010, according to a recent report by the...
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor) -- A customer satisfaction resurgence for international car makers puts Detroit’s fledgling recovery in jeopardy, according to a report released today by the American Customer...
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Customer satisfaction rises for hospital services and electric and natural gas utilities, according to a recent report released by the American Customer Satisfaction Index (...
