American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Car buyer satisfaction rebounded as domestic and mass-market brands improved, according to new data from the American Customer Satisfaction Index (ACSI). Customer...
American Customer Satisfaction Index ACSI
Two years removed from its all-time high, customer satisfaction with the retail trade sector fell for a second consecutive year, sliding 2.6 percent to an ACSI score of 74.8. Despite the decline...
American Customer Satisfaction Index ACSI
Customer satisfaction with personal computers is down for a third straight year, according to new data from the American Customer Satisfaction Index (ACSI). The ACSI Household Appliance and...
American Customer Satisfaction Index ACSI
Car buyer satisfaction is down for a third straight year as prices rise and recalls continue, according to new data from the American Customer Satisfaction Index (ACSI). Customer satisfaction with...
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Passenger satisfaction increased 2.9 percent for airlines, historically one of the lowest-scoring tracked categories, in the recent American Customer...
American Customer Satisfaction Index ACSI
Customer satisfaction with retail is down for the first time in four years, according to a report released by the American Customer Satisfaction Index (ACSI). All brick-and-mortar retail categories...
American Customer Satisfaction Index ACSI
Customer satisfaction with computing devices continues to slide but desktop computers do better than laptops and tablets, according to a new report from the American Customer Satisfaction Index (...
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Americans ate out an average of four meals per week in 2013, according to data from the American Customer Satisfaction Index (ACSI). This is a 60-percent increase since the...
American Customer Satisfaction Index ACSI
(ACSI: Ann Arbor, MI) -- Subscription TV and Internet service providers (ISPs) sink to the bottom of the American Customer Satisfaction Index in its annual measure of communications industries....
American Customer Satisfaction Index ACSI
Just when we thought it was a safe bet that the economy was improving and consumer demand getting stronger, customer satisfaction with the travel sector takes a hit. Not a single hotel chain...
