Davis Balestracci
My last column mentioned how doctors and hospitals are currently being victimized with draconian reactions to rankings, either interpreted literally or filtered through the results of some type of...
Davis Balestracci
Don’t tell me you’re not tempted to look when you spot a magazine cover saying, “How does your state rank in [trendy topic du jour]?” Many of these alleged analyses rank groups on several factors,...
Davis Balestracci
Many talk about reducing variation to improve quality. Does that include human variation, where everyone takes a different approach to improving overall improvement processes? What would...
Davis Balestracci
According to Mark Graham Brown, from his book Keeping Score (Productivity Press, 2006), 50 percent of the time leaders spend in meetings involving data is waste, 80 percent of the pounds of...
Davis Balestracci
Just curious: Do you have monthly (and/or quarterly and/or even weekly) “How’re we doin’?” meetings like the end-of-year scenario described in my November and December columns last year—about...
Davis Balestracci
In spite of the overwhelming odds against me, every new year I firmly resolve to reignite my relentless passion about creating a critical mass of colleagues committed to practicing...
Davis Balestracci
Those of you familiar with W. Edwards Deming know that his Funnel Experiment ultimately shows that a process in control delivers the best results if left alone. Funnel Rule No. 4, also known as a “...
Davis Balestracci
Have you ever heard something like: “I’m committed to Dr. Deming’s approach [or Six Sigma or lean or TPS, it doesn’t matter], but executives don’t seem to listen anymore. All they do is keep...
Davis Balestracci
Client A came to me for a consultation and told me upfront his manager would allow him to run only 12 experiments. I asked for his objective. When I informed him that it would take more than 300...
Davis Balestracci
Referring back to June’s column, I hope you’ve found C. M. Hendrix’s “ways to mess up an experiment” helpful in putting your design of experiments training into a much better perspective. Today, I’...
